Engen promotes employee health and well-being through conducting Health Risk Assessments (HRAs) to identify and control occupational health risks. In addition, the company provides employee health services to encourage employees to live healthy, balanced lifestyles through the employee care and wellness programmes.
We continue our safety transformation journey and are moving towards a generative safety Culture through a systematic approach to managing behaviour and mind-set. We have put a number of initiatives in place to improve our Safety performance. These span across our key focus areas of people and culture, work processes and management systems, land transportation, and contractor management. Safety is our License to Operate and a non-negotiable.
Security is of paramount importance in our operations. As such, we invest in measures that ensure the security of our employees, products and customers. These include engaging reputable security services providers, security monitoring systems like CCTVs and measures to prevent product tampering.
We rely both directly and indirectly on natural resources throughout our value chain to produce and distribute refined petroleum products. However, we recognise the need to manage the use of natural resources effectively and efficiently while still being able to meet the demand of our customers.
As a company, we have made significant investments to reduce our impact across various environmental aspects, including: reducing resources consumption, air quality, waste water, solid waste, soil and groundwater pollution.
We are committed to protecting the environment.
Our environmental performance is enhanced through consistent monitoring and analysis of our carbon emissions and implementation of measures to continuously reduce these. Furthermore, we also have policies and procedures in place to manage and minimise impacts and have dedicated resources for environmental management.
Engen is committed to achieving and maintaining quality and reliability for all Engen products and services through effective implementation and maintenance of our quality management system.
We always strive to meet our customer expectations. To ensure we provide high quality products, we test our products regularly, have quality assurance measures in place, assess product integrity and ensure brand image is maintained.
Clean and Safe Campaign
Like many other businesses, the COVID-19 Pandemic has affected our business and how we operate going forward. A survey across the several markets in which Engen operates has shown that sanitization and hygiene are critical drivers of choice for consumers and the maintenance of cleanliness and hygiene standards has become of paramount importance. Consumers seek higher standards of sanitation and hygiene at service stations; forecourt, shop, service bays etc.
Engen Zimbabwe has proactively led in responding to these customer needs and has managed to position itself as having sites which are not only clean but safe.
We have deployed posters and flyers of our clean and safe 28 touch points across our retail network to raise awareness to customers and staff on the pandemic. All our site staff is always in complete PPE including WHO recommended face masks. We have encouraged observation of COVID-19 regulations to curb the spread of the pandemic through social distancing, sanitizing at every entrance, enforcing use of face masks for all who access our premises, limiting the number of people in the shop at a time, serving one car at a time at each pump, issuing hand sanitisers to each customer champion for use on motorists refueling at the forecourt and disinfecting of point of sale machines.